We are actively seeking a high-energy, Assistant Community Director for our property, Trinity Sherman in Sherman, TX You will be responsible for selling new business and ensuring resident retention by providing superior customer service to all residents and guests. We are GREAT PLACE TO WORK certified and rank in the Top 10 of Forbes best small and medium real estate companies. Come join a winning team.

Benefits we Offer:

• 14 Paid Holidays, including your birthday
• 3 weeks PTO
• Full Benefits, including a generous 401k plan
• Leasing Bonuses, Renewal bonuses
• ACD Delinquency Bonuses
• Award-winning culture
• Great Place to Work certified

Summary:

The Assistant Community Director is responsible for assisting the Community Director in the on-site general operations of the Community to include leasing, resident relations, and maintenance coordination of the Community's assets. The overall objective of the Assistant Community Director is assisting the Community Director to effectively manage the community in the most cost-effective manner possible in order to achieve maximum net operating income. 

Education and Experience

·         GED or High School diploma preferred

·         One or more years of experience in Community management / leasing 

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

·         Must be able to follow verbal and written instructions.

·         Must be able to work in the working conditions listed below.

·         Able to handle and prioritize multiple tasks.

·         Basic computer skills.

·         Work with limited supervision

Flournoy Properties is the property management division of privately held Flournoy Companies, a well-respected developer and operator of multifamily communities in the United States.

We are actively seeking an experienced, high-energy Leasing Consultant for our luxury property District Midtown in Greenville, SC. We are GREAT PLACE TO WORK CERTIFIED and are rated in the TOP TEN of FORTUNE  Small to Medium real estate companies. We have an award winning culture and offer true work-life balance that you will not find at another property management company.. Come join a winning team!

Benefits we Offer

• 14 Paid Holidays, including your birthday
• 3 weeks PTO
• Full Benefits including medical, dental, vison, AFLAC and other voluntary benefits
• A generous 401k Plan
• Renewal and Garage lease bonuses
• $175 Leasing Bonuses with ramped up higher amounts of $250 and $375 commissions per lease

• Answering the telephone and selling the community to prospective residents
• Setting appointments for prospective residents to visit and tour the community
• Showing prospective residents the community and apartment homes
• Conducting timely follow-up, scheduling move-ins and completing required paperwork
• Closing the sale to meet or exceed monthly sales goals
• Providing exceptional customer service by responding quickly and courteously to resident inquiries and service requests, taking prompt action to resolve problems, and documenting situations as they occur
• This position plays an integral role in resident retention through participation in resident activities, renewal preparation, follow up and resident needs assessments
• Performing administrative tasks and those assigned by community management

Qualifications:

• Proven record of meeting monthly sales goals in a retail or multifamily sales role
• Ability to communicate professionally and effectively with prospects, co-workers, residents, vendors and corporate staff
• Strong passion for delivering best in class service to help ensure the highest level of Customer Satisfaction and Retention possible
• Must be proficient with Microsoft Office (Excel, Word, and Outlook)
• Ability to work effectively and in a fast paced, constantly changing environment
• Solid multi-tasking skills along with the ability to consistently meet deadlines
• Willingness and ability to work weekends and holidays as the business requires
• Excellent verbal and written communication as well as presentation skills
• Ability to travel for training and occasional meetings
• Professional appearance along with a positive attitude, be a team player and be willing to learn

Education and Experience:

• Previous retail sales or multifamily leasing experience required
• GED or High School diploma preferred

Flournoy Properties is the property management division of privately held Flournoy Companies, a well-respected developer and operator of multifamily communities in the United States.

We are actively seeking an experienced, high-energy Leasing Consultant for our luxury property Ellison at Museum District in Richmond, VA. We are GREAT PLACE TO WORK CERTIFIED and are rated in the TOP TEN of FORTUNE  Small to Medium real estate companies. We have an award winning culture and offer true work-life balance that you will not find at another property management company.. Come join a winning team!

Benefits we Offer

• 14 Paid Holidays, including your birthday
• 3 weeks PTO
• 30% housing discount
• Full Benefits including medical, dental, vison, AFLAC and other voluntary benefits
• A generous 401k Plan
• Renewal and Garage lease bonuses
• $175 Leasing Bonuses with ramped up higher amounts of $250 and $375 commissions per lease

• Answering the telephone and selling the community to prospective residents
• Setting appointments for prospective residents to visit and tour the community
• Showing prospective residents the community and apartment homes
• Conducting timely follow-up, scheduling move-ins and completing required paperwork
• Closing the sale to meet or exceed monthly sales goals
• Providing exceptional customer service by responding quickly and courteously to resident inquiries and service requests, taking prompt action to resolve problems, and documenting situations as they occur
• This position plays an integral role in resident retention through participation in resident activities, renewal preparation, follow up and resident needs assessments
• Performing administrative tasks and those assigned by community management

Qualifications:

• Proven record of meeting monthly sales goals in a retail or multifamily sales role
• Ability to communicate professionally and effectively with prospects, co-workers, residents, vendors and corporate staff
• Strong passion for delivering best in class service to help ensure the highest level of Customer Satisfaction and Retention possible
• Must be proficient with Microsoft Office (Excel, Word, and Outlook)
• Ability to work effectively and in a fast paced, constantly changing environment
• Solid multi-tasking skills along with the ability to consistently meet deadlines
• Willingness and ability to work weekends and holidays as the business requires
• Excellent verbal and written communication as well as presentation skills
• Ability to travel for training and occasional meetings
• Professional appearance along with a positive attitude, be a team player and be willing to learn

Education and Experience:

• Previous retail sales or multifamily leasing experience required
• GED or High School diploma preferred

• Three weeks PTO
• 20% annual bonus potential, paid quarterly
• $75 monthly cell phone reimbursement
• Fourteen holidays, including your birthday
• Annual company conference fun.
• Award winning culture.
• Genuine work-life balance.
• Great place to work certified.

DUTIES

Our Community Directors are responsible for the overall performance of their community. Duties include managing and directing the on-site sales and operations team, leading leasing and marketing activities, market analysis, resident relations and preparation/management of property budgets.

QUALIFICATIONS

Requirements

Qualified candidates will have a strong bias for action as well as a verifiable record of successful marketing, sales and operations leadership in a hospitality, property management or retail services business.

Must have strong sales and operations leadership and management experience to include recruiting and hiring great talent, team-building, training, coaching, mentoring, goal setting and performance management skills.

Experience leading and managing lease up/new business startup, as well as same store sales and operations.

Must have strong financial management skills and be well versed in budgeting, forecasting and cost control.

Ability to work effectively and lead the community staff in a fast paced, ever changing environment.

Solid multi-tasking skills along with the ability to meet deadlines.

Ability to communicate professionally and effectively with co-workers, residents, vendors and corporate staff.

Strong passion for delivering best in class service to help ensure the highest level of Customer Satisfaction and Retention possible.

Must be proficient with Microsoft Office (Excel, Word, and Outlook)

Experience with One Site preferred, but not required.

Willingness and ability to work weekends and holidays when the business requires.

Must be able to travel for training and occasional business meetings.

BA/BS in Business or related field preferred.

We offer company paid training, competitive compensation, housing discounts, and much more! Come join our team today!

Flournoy Properties is the property management division of privately held Flournoy Companies, a well-respected developer and operator of multifamily communities in the United States.

We are actively seeking an experienced, high-energy Leasing Consultant for our luxury property Ellison at the Exchange in Buford, GA. We are GREAT PLACE TO WORK CERTIFIED and are rated in the TOP TEN of FORTUNE  Small to Medium real estate companies. We have an award winning culture and offer true work-life balance that you will not find at another property management company.. Come join a winning team!

Benefits we Offer

• 14 Paid Holidays, including your birthday
• 3 weeks PTO
• 30% housing discount
• Full Benefits including medical, dental, vison, AFLAC and other voluntary benefits
• A generous 401k Plan
• Renewal and Garage lease bonuses
• $175 Leasing Bonuses with ramped up higher amounts of $250 and $375 commissions per lease

• Answering the telephone and selling the community to prospective residents
• Setting appointments for prospective residents to visit and tour the community
• Showing prospective residents the community and apartment homes
• Conducting timely follow-up, scheduling move-ins and completing required paperwork
• Closing the sale to meet or exceed monthly sales goals
• Providing exceptional customer service by responding quickly and courteously to resident inquiries and service requests, taking prompt action to resolve problems, and documenting situations as they occur
• This position plays an integral role in resident retention through participation in resident activities, renewal preparation, follow up and resident needs assessments
• Performing administrative tasks and those assigned by community management

Qualifications:

• Proven record of meeting monthly sales goals in a retail or multifamily sales role
• Ability to communicate professionally and effectively with prospects, co-workers, residents, vendors and corporate staff
• Strong passion for delivering best in class service to help ensure the highest level of Customer Satisfaction and Retention possible
• Must be proficient with Microsoft Office (Excel, Word, and Outlook)
• Ability to work effectively and in a fast paced, constantly changing environment
• Solid multi-tasking skills along with the ability to consistently meet deadlines
• Willingness and ability to work weekends and holidays as the business requires
• Excellent verbal and written communication as well as presentation skills
• Ability to travel for training and occasional meetings
• Professional appearance along with a positive attitude, be a team player and be willing to learn

Education and Experience:

• Previous retail sales or multifamily leasing experience required
• GED or High School diploma preferred

• 14 Paid Holidays, including your birthday
• 3 weeks PTO
• Full Benefits, including a generous 401k plan
• $200 On-Call pay for week
• Renewal bonuses
• Award winning culture.
• Genuine work-life balance.
• Medical, Dental, AFLAC and other Voluntary Benefits
• GREAT PLACE TO WORK Certified
• 2024 FORBES TOP TEN in Real Estate

Duties:

• Under the direction and guidance of the Maintenance Director, the maintenance technician performs routine maintenance duties and other related tasks when assigned
• Assist the Maintenance Director with completion of service requests, make ready, pool and grounds care, and preventive maintenance
• Perform On Call after hours service on a scheduled rotation, handle emergency service requests and work a full Saturday scheduled rotation with the other service team members
• Assist with maintaining up to date parts, tools and equipment inventories, maintenance logs and records, employee schedules, warranty lists, etc
• Ensure positive resident relations by responding to requests in a friendly, professional manner and within the designated time frame
• Maintain a strong emphasis on customer service help instill this value in co-workers
• Maintain a safe work environment at all times and perform duties following all Federal, State and Flournoy safety policy and procedures
• Assist Maintenance Director in other duties as assigned/directed

Qualifications

• High School diploma or equivalent.
• Incumbents must have EPA certifications Type I and II or Universal for refrigerant recycling. (Applies to Certified Service Technicians.)
• Incumbents must have all certifications as required by State and Local jurisdictions. (Applies to all Service Technicians.)
• A current valid driver’s license is required.

Flournoy Properties is the property management division of privately held Flournoy Companies, a well-respected developer and operator of multifamily communities in the United States.

We are actively seeking an experienced, high-energy Leasing Consultant for our luxury property Trinity Sherman in Sherman, TX. We are GREAT PLACE TO WORK CERTIFIED and are rated in the TOP TEN of FORTUNE  Small to Medium real estate companies. We have an award winning culture and offer true work-life balance that you will not find at another property management company.. Come join a winning team!

Benefits we Offer

• 14 Paid Holidays, including your birthday
• 3 weeks PTO
• 30% housing discount
• Full Benefits including medical, dental, vison, AFLAC and other voluntary benefits
• A generous 401k Plan
• Renewal and Garage lease bonuses
• $175 Leasing Bonuses with ramped up higher amounts of $250 and $375 commissions per lease

• Answering the telephone and selling the community to prospective residents
• Setting appointments for prospective residents to visit and tour the community
• Showing prospective residents the community and apartment homes
• Conducting timely follow-up, scheduling move-ins and completing required paperwork
• Closing the sale to meet or exceed monthly sales goals
• Providing exceptional customer service by responding quickly and courteously to resident inquiries and service requests, taking prompt action to resolve problems, and documenting situations as they occur
• This position plays an integral role in resident retention through participation in resident activities, renewal preparation, follow up and resident needs assessments
• Performing administrative tasks and those assigned by community management

Qualifications:

• Proven record of meeting monthly sales goals in a retail or multifamily sales role
• Ability to communicate professionally and effectively with prospects, co-workers, residents, vendors and corporate staff
• Strong passion for delivering best in class service to help ensure the highest level of Customer Satisfaction and Retention possible
• Must be proficient with Microsoft Office (Excel, Word, and Outlook)
• Ability to work effectively and in a fast paced, constantly changing environment
• Solid multi-tasking skills along with the ability to consistently meet deadlines
• Willingness and ability to work weekends and holidays as the business requires
• Excellent verbal and written communication as well as presentation skills
• Ability to travel for training and occasional meetings
• Professional appearance along with a positive attitude, be a team player and be willing to learn

Education and Experience:

• Previous retail sales or multifamily leasing experience required
• GED or High School diploma preferred

Flournoy Properties is the property management division of privately held Flournoy Companies, a well-respected developer and operator of multifamily communities in the United States.

We are actively seeking an experienced, high-energy Leasing Consultant for our luxury property Declan Hermitage in Hermitage, TN.  We are GREAT PLACE TO WORK CERTIFIED and are rated in the TOP TEN of FORTUNE  Small to Medium real estate companies. We have an award winning culture and offer true work-life balance that you will not find at another property management company.. Come join a winning team!

Benefits we Offer

• 14 Paid Holidays, including your birthday
• 3 weeks PTO
• Full Benefits including medical, dental, vison, AFLAC and other voluntary benefits
• A generous 401k Plan
• Renewal and Garage lease bonuses
• $175 Leasing Bonuses with ramped up higher amounts of $250 and $375 commissions per lease

• Answering the telephone and selling the community to prospective residents
• Setting appointments for prospective residents to visit and tour the community
• Showing prospective residents the community and apartment homes
• Conducting timely follow-up, scheduling move-ins and completing required paperwork
• Closing the sale to meet or exceed monthly sales goals
• Providing exceptional customer service by responding quickly and courteously to resident inquiries and service requests, taking prompt action to resolve problems, and documenting situations as they occur
• This position plays an integral role in resident retention through participation in resident activities, renewal preparation, follow up and resident needs assessments
• Performing administrative tasks and those assigned by community management

Qualifications:

• Proven record of meeting monthly sales goals in a retail or multifamily sales role
• Ability to communicate professionally and effectively with prospects, co-workers, residents, vendors and corporate staff
• Strong passion for delivering best in class service to help ensure the highest level of Customer Satisfaction and Retention possible
• Must be proficient with Microsoft Office (Excel, Word, and Outlook)
• Ability to work effectively and in a fast paced, constantly changing environment
• Solid multi-tasking skills along with the ability to consistently meet deadlines
• Willingness and ability to work weekends and holidays as the business requires
• Excellent verbal and written communication as well as presentation skills
• Ability to travel for training and occasional meetings
• Professional appearance along with a positive attitude, be a team player and be willing to learn

Education and Experience:

• Previous retail sales or multifamily leasing experience required
• GED or High School diploma preferred

Sign-On Bonus - $1000 after Orientation period.

• 14 Paid Holidays, including your birthday
• 3 weeks PTO
• Full Benefits, including a generous 401k plan
• $200 On-Call pay for week
• Renewal bonuses
• Award winning culture.
• Genuine work-life balance.
• Medical, Dental, AFLAC and other Voluntary Benefits
• GREAT PLACE TO WORK Certified
• 2024 FORBES TOP TEN in Real Estate

Duties:

• Under the direction and guidance of the Maintenance Director, the maintenance technician performs routine maintenance duties and other related tasks when assigned
• Assist the Maintenance Director with completion of service requests, make ready, pool and grounds care, and preventive maintenance
• Perform On Call after hours service on a scheduled rotation, handle emergency service requests and work a full Saturday scheduled rotation with the other service team members
• Assist with maintaining up to date parts, tools and equipment inventories, maintenance logs and records, employee schedules, warranty lists, etc
• Ensure positive resident relations by responding to requests in a friendly, professional manner and within the designated time frame
• Maintain a strong emphasis on customer service help instill this value in co-workers
• Maintain a safe work environment at all times and perform duties following all Federal, State and Flournoy safety policy and procedures
• Assist Maintenance Director in other duties as assigned/directed

Qualifications

• High School diploma or equivalent.
• Incumbents must have EPA certifications Type I and II or Universal for refrigerant recycling. (Applies to Certified Service Technicians.)
• Incumbents must have all certifications as required by State and Local jurisdictions. (Applies to all Service Technicians.)
• A current valid driver’s license is required.

Flournoy Properties is the property management division of privately held Flournoy Companies, a well-respected developer and operator of multifamily communities in the United States.

We are actively seeking an experienced, high-energy Leasing Consultant for our luxury property Ellison Cool Springs in Franklin, TN. We are GREAT PLACE TO WORK CERTIFIED and are rated in the TOP TEN of FORTUNE  Small to Medium real estate companies. We have an award winning culture and offer true work-life balance that you will not find at another property management company.. Come join a winning team!

Benefits we Offer

• 14 Paid Holidays, including your birthday
• 3 weeks PTO
• 30% housing discount
• Full Benefits including medical, dental, vison, AFLAC and other voluntary benefits
• A generous 401k Plan
• Renewal and Garage lease bonuses
• $175 Leasing Bonuses with ramped up higher amounts of $250 and $375 commissions per lease

• Answering the telephone and selling the community to prospective residents
• Setting appointments for prospective residents to visit and tour the community
• Showing prospective residents the community and apartment homes
• Conducting timely follow-up, scheduling move-ins and completing required paperwork
• Closing the sale to meet or exceed monthly sales goals
• Providing exceptional customer service by responding quickly and courteously to resident inquiries and service requests, taking prompt action to resolve problems, and documenting situations as they occur
• This position plays an integral role in resident retention through participation in resident activities, renewal preparation, follow up and resident needs assessments
• Performing administrative tasks and those assigned by community management

Qualifications:

• Proven record of meeting monthly sales goals in a retail or multifamily sales role
• Ability to communicate professionally and effectively with prospects, co-workers, residents, vendors and corporate staff
• Strong passion for delivering best in class service to help ensure the highest level of Customer Satisfaction and Retention possible
• Must be proficient with Microsoft Office (Excel, Word, and Outlook)
• Ability to work effectively and in a fast paced, constantly changing environment
• Solid multi-tasking skills along with the ability to consistently meet deadlines
• Willingness and ability to work weekends and holidays as the business requires
• Excellent verbal and written communication as well as presentation skills
• Ability to travel for training and occasional meetings
• Professional appearance along with a positive attitude, be a team player and be willing to learn

Education and Experience:

• Previous retail sales or multifamily leasing experience required
• GED or High School diploma preferred

$1000 Sign on bonus after 90 days

• 14 Paid Holidays, including your birthday
• 3 weeks PTO
• Full Benefits, including a generous 401k plan
• $200 On-Call pay for week
• Renewal bonuses
• Award winning culture.
• Genuine work-life balance.
• Medical, Dental, AFLAC and other Voluntary Benefits
• GREAT PLACE TO WORK Certified
• 2024 FORBES TOP TEN in Real Estate

Duties:

• Under the direction and guidance of the Maintenance Director, the maintenance technician performs routine maintenance duties and other related tasks when assigned
• Assist the Maintenance Director with completion of service requests, make ready, pool and grounds care, and preventive maintenance
• Perform On Call after hours service on a scheduled rotation, handle emergency service requests and work a full Saturday scheduled rotation with the other service team members
• Assist with maintaining up to date parts, tools and equipment inventories, maintenance logs and records, employee schedules, warranty lists, etc
• Ensure positive resident relations by responding to requests in a friendly, professional manner and within the designated time frame
• Maintain a strong emphasis on customer service help instill this value in co-workers
• Maintain a safe work environment at all times and perform duties following all Federal, State and Flournoy safety policy and procedures
• Assist Maintenance Director in other duties as assigned/directed

Qualifications

• High School diploma or equivalent.
• Incumbents must have EPA certifications Type I, II or Universal for refrigerant recycling. (Applies to Certified Service Technicians.)
• Pool certification preferred
• Experience with electrical and plumbing. 
• Incumbents must have all certifications as required by State and Local jurisdictions. (Applies to all Service Technicians.)
• A current valid driver’s license is required.

• 14 Paid Holidays, including your birthday
• 3 weeks PTO
• Full Benefits, including a generous 401k plan
• $200 On-Call pay for week
• Renewal bonuses
• Award winning culture.
• Genuine work-life balance.
• Medical, Dental, AFLAC and other Voluntary Benefits
• GREAT PLACE TO WORK Certified
• 2024 FORBES TOP TEN in Real Estate

Duties:

• Under the direction and guidance of the Maintenance Director, the maintenance technician performs routine maintenance duties and other related tasks when assigned
• Assist the Maintenance Director with completion of service requests, make ready, pool and grounds care, and preventive maintenance
• Perform On Call after hours service on a scheduled rotation, handle emergency service requests and work a full Saturday scheduled rotation with the other service team members
• Assist with maintaining up to date parts, tools and equipment inventories, maintenance logs and records, employee schedules, warranty lists, etc
• Ensure positive resident relations by responding to requests in a friendly, professional manner and within the designated time frame
• Maintain a strong emphasis on customer service help instill this value in co-workers
• Maintain a safe work environment at all times and perform duties following all Federal, State and Flournoy safety policy and procedures
• Assist Maintenance Director in other duties as assigned/directed

Qualifications

• High School diploma or equivalent.
• Incumbents must have EPA certifications Type I and II or Universal for refrigerant recycling. (Applies to Certified Service Technicians.)
• Incumbents must have all certifications as required by State and Local jurisdictions. (Applies to all Service Technicians.)
• A current valid driver’s license is required.

• 14 Paid Holidays, including your birthday
• 3 weeks PTO
• Full Benefits, including a generous 401k plan
• $200 On-Call pay for week
• Renewal bonuses
• Award winning culture.
• Genuine work-life balance.
• Medical, Dental, AFLAC and other Voluntary Benefits
• GREAT PLACE TO WORK Certified
• 2024 FORBES TOP TEN in Real Estate

Duties:

• Under the direction and guidance of the Maintenance Director, the maintenance technician performs routine maintenance duties and other related tasks when assigned
• Assist the Maintenance Director with completion of service requests, make ready, pool and grounds care, and preventive maintenance
• Perform On Call after hours service on a scheduled rotation, handle emergency service requests and work a full Saturday scheduled rotation with the other service team members
• Assist with maintaining up to date parts, tools and equipment inventories, maintenance logs and records, employee schedules, warranty lists, etc
• Ensure positive resident relations by responding to requests in a friendly, professional manner and within the designated time frame
• Maintain a strong emphasis on customer service help instill this value in co-workers
• Maintain a safe work environment at all times and perform duties following all Federal, State and Flournoy safety policy and procedures
• Assist Maintenance Director in other duties as assigned/directed

Qualifications

• High School diploma or equivalent.
• Incumbents must have EPA certifications Type I and II or Universal for refrigerant recycling. (Applies to Certified Service Technicians.)
• Incumbents must have all certifications as required by State and Local jurisdictions. (Applies to all Service Technicians.)
• A current valid driver’s license is required.

Flournoy Properties is the property management division of privately held Flournoy Companies, a well-respected developer and operator of multifamily communities in the United States.

We are actively seeking an experienced, high-energy Leasing Consultant for our luxury property Ellison Parkview in Atlanta, GA. We are GREAT PLACE TO WORK CERTIFIED and are rated in the TOP TEN of FORTUNE  Small to Medium real estate companies. We have an award winning culture and offer true work-life balance that you will not find at another property management company.. Come join a winning team!

Benefits we Offer

• 14 Paid Holidays, including your birthday
• 3 weeks PTO
• 30% housing discount
• Full Benefits including medical, dental, vison, AFLAC and other voluntary benefits
• A generous 401k Plan
• Renewal and Garage lease bonuses
• $175 Leasing Bonuses with ramped up higher amounts of $250 and $375 commissions per lease

• Answering the telephone and selling the community to prospective residents
• Setting appointments for prospective residents to visit and tour the community
• Showing prospective residents the community and apartment homes
• Conducting timely follow-up, scheduling move-ins and completing required paperwork
• Closing the sale to meet or exceed monthly sales goals
• Providing exceptional customer service by responding quickly and courteously to resident inquiries and service requests, taking prompt action to resolve problems, and documenting situations as they occur
• This position plays an integral role in resident retention through participation in resident activities, renewal preparation, follow up and resident needs assessments
• Performing administrative tasks and those assigned by community management

Qualifications:

• Proven record of meeting monthly sales goals in a retail or multifamily sales role
• Ability to communicate professionally and effectively with prospects, co-workers, residents, vendors and corporate staff
• Strong passion for delivering best in class service to help ensure the highest level of Customer Satisfaction and Retention possible
• Must be proficient with Microsoft Office (Excel, Word, and Outlook)
• Ability to work effectively and in a fast paced, constantly changing environment
• Solid multi-tasking skills along with the ability to consistently meet deadlines
• Willingness and ability to work weekends and holidays as the business requires
• Excellent verbal and written communication as well as presentation skills
• Ability to travel for training and occasional meetings
• Professional appearance along with a positive attitude, be a team player and be willing to learn

Education and Experience:

• Previous retail sales or multifamily leasing experience required
• GED or High School diploma preferred

Flournoy Properties is the property management division of privately held Flournoy Companies, a well respected private developer and operator of multifamily communities in the United States. 

We are seeking a hands on Maintenance Director to be a part of our team. The ideal candidate must have 3 Years experience as a Maintenance Director with a 200+ sized multi-family property, be EPA and CPO certified.

We are Great Place To Work Certified and rate in the Forbes Top Ten in our real estate category. You will not find a better work environment.

We offer:

• $200 per week call pay
• 20% annual bonus potential, paid quarterly 
• 3 Weeks PTO
• Rental Discount
• Fourteen paid holidays , including your birthday
• Annual Conference fun
• Excellent benefits and generous 401K match
• Genuine work-life balance
• Award winning culture
• Cell phone reimbursement ($75 Monthly)
• Future growth potential
• Great Place To Work certified

Essential Functions

• Assists and completes work orders generated from resident requests for service, as well as routine upkeep on the community by diagnosing the source or cause of the defect or problem, and making repairs in accordance with established policies, procedures, safety standards, and code requirements.
• Oversees and completes the “make-ready” process to prepare vacant apartment homes for leasing and new move-ins by completing the pre-move-out inspection, creating a “punch” list of maintenance work needed, scheduling vendors and contractors as needed, obtaining needed supplies and materials, completing all maintenance tasks, and inspecting completed work.
• Develops standards for the cleanliness and overall appearance of the community’s grounds, amenities, building exteriors, market ready unit interiors, breezeways, curbs, signage, leasing office, central garbage areas, parking lots, and other buildings and common areas to ensure that they reflect and represent the high quality of the community and FPG standards.
• Periodically inspects work performed by other service team members to assess effectiveness of policies and procedures and develop corrective action plans as needed.
• Periodically inspects work performed by contractors, vendors, and other service providers to verify the work, materials and services meet quality standards, scope and specifications as required.
• Maintains adequate inventory of spare parts and maintenance materials and works with Community Director to order supplies and tools as needed to stay within budgetary guidelines.
• Completes preventative maintenance procedures and inspections as outlined in the Policy and Procedure Manual.
• Supports cost-cutting and expense control programs by fixing rather than replacing parts, when possible, not being wasteful with materials and supplies, and practicing the correct use for tools and equipment.
• Conducts regularly scheduled FPG safety meetings, ensure all MSDS sheets are current and readily accessible, and keeps up to date on all OSHA and other safety related laws and requirements to ensure community compliance.
• Demonstrates customer services skills by treating residents and others with respect, answering questions from team and residents, responding sensitively to complaints about maintenance services, and assigned work orders with efficiency and urgency.
• Tour property daily to look for needed maintenance and liability hazards and report to Community Director.
• Attend, participate and meet required educational classes and training programs, certifications, eLMS classes, maintenance seminars, etc.
• Must be hands on working Maintenance Supervisor who leads by example

• 14 Paid Holidays, including your birthday
• 3 weeks PTO
• Full Benefits, including a generous 401k plan
• $200 On-Call pay for week
• Renewal bonuses
• Award winning culture.
• Genuine work-life balance.
• Medical, Dental, AFLAC and other Voluntary Benefits
• GREAT PLACE TO WORK Certified
• 2024 FORBES TOP TEN in Real Estate

Duties:

• Under the direction and guidance of the Maintenance Director, the maintenance technician performs routine maintenance duties and other related tasks when assigned
• Assist the Maintenance Director with completion of service requests, make ready, pool and grounds care, and preventive maintenance
• Perform On Call after hours service on a scheduled rotation, handle emergency service requests and work a full Saturday scheduled rotation with the other service team members
• Assist with maintaining up to date parts, tools and equipment inventories, maintenance logs and records, employee schedules, warranty lists, etc
• Ensure positive resident relations by responding to requests in a friendly, professional manner and within the designated time frame
• Maintain a strong emphasis on customer service help instill this value in co-workers
• Maintain a safe work environment at all times and perform duties following all Federal, State and Flournoy safety policy and procedures
• Assist Maintenance Director in other duties as assigned/directed

Qualifications

• High School diploma or equivalent.
• Incumbents must have EPA certifications Type I and II or Universal for refrigerant recycling. (Applies to Certified Service Technicians.)
• Incumbents must have all certifications as required by State and Local jurisdictions. (Applies to all Service Technicians.)
• A current valid driver’s license is required.